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10. Completing your profile
To register to a sale, place an absentee bid or to bid on a lot, you will have to complete your profile. Indeed, the identification of bidders is a legal requirement.
You can finalize your account in two ways:
  • Clic on « profile » from your client’s account and complete the empty fields
  • Click on « register to the sale » or « validate my absentee bids” and by filling all 4 steps.
 
Once your profile completed, you will not have to enter your information again!

You will be asked to fulfill:
  • Your personal information
    birthday, address…
 
  • A validated phone number
    If you enter a mobile number, you will receive a code by text. If you enter a fix number, you will receive a code by phone call. Be careful while entering your phone number: choose the right country indicative and then enter your number (without repeating the indicative)
 
  • A validated credit card
    You can see lots without registering for a sale. Nevertheless, where bidding is concerned, the registration of a payment method is mandatory, which serves to secure transactions and guarantee bids. In order to verify your card, a transaction of 2 euros will be asked for: an amount which will not be debited.
    Our system uses the standard 3-D Secure system, which requires your intervention before each payment.
    Bank details are not stored by the Drouot Group, but by our partner Ogone, which carries the certification PCI/DSS (Payment Card Industry Data Security Standard).
 
  • A proof of Identity
    You can see lots without registering for a sale. Nevertheless, where bidding is concerned, bidder identification is a legal requirement. Data are stored by our professional and safe partner.
 
  • Your registration number (professionals)
    A company registration number (CRN) is a unique combination of numbers, or letters. It is used to identify your company and verify its legal existence as an incorporated entity. Companies House will issue a CRN during the company formation process. You will find it printed on your Certificate of Incorporation and all official documentation received from Companies House.